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Computer repair and IT support blog
Quality Computer Repair Services in North West London
Tuesday, 03 January 2012 00:00
computer services in londonIf you are looking for computer services in North West London, our specialists have plenty to offer – from laptop and desktop computer repairs to eliminating computer fatal errors, removing malicious dormant or active viruses from you computer systems, repairing your Windows registry and many others. Our computer experts can help you with your network configuration, installation, and planning, or they can replace corrupt or missing driver files.

There is an array of computer services in North West London to take advantage of. The computer engineers at Laptopa LTD can perform hardware diagnostics on motherboard failures, CPU, memory, and hard drives errors. They can check for communication conflicts and help with hard disk defragmentation and optimisation. In addition, our computer engineers make use the newest state-of-the-art methods to fine-tune your system. Other problems you can get help with include unexplained blue screens, restarting or crashing as well as malicious software, popup, malware, and spyware problems.

Those who are looking for quality computer services in North West London can get help when it comes to computer repairs and upgrades, data security, data recovery and network security issues. Our computer engineers are there to fix, configure and troubleshoot your internet connection problems and install or reinstall various software and help with hardware problems.

Call us on 02070471917 today to discuss our prices for the various computer repair and laptop repair options we offer.
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Unlimited remote support service from £50 a month
Tuesday, 01 November 2011 00:00

remote_support_serviceWe are pleased to inform you that from 01 November 2011 Laptopa Ltd. is announcing the start of a new monthly remote support subscription service for businesses and individuals.

Main advantages include:

- The service is delivered regardless of the weather conditions

- Avoiding transport and parking charges

- Avoiding tube service disruptions, road closures and strikes.

What are the benefits?

- No delay or disruption of your work - we can login and repair your computer at any time convenient for you - when you are at lunch, at a meeting or even after you have left the office - just
- Quicker response time, no more waiting for an engineer to arrive
- You will be entitled to a fixed price and you won't pay a penny over the price of the subscription for remote support
- No ties – you can cancel you direct debit the minute you decide that you do not need the remote assistance service; there is no lengthy contract.
- The service can be used with Windows, Mac OS and Linux operating systems.
- Truly unlimited usage


What can be fixed remotely?

Almost anything - as long as you are connected to the interned and you are able to access web pages, we will be able to login and resolve email client problems, network security problems, issues with corrupt files and directories, and even perform data recovery operations and cleaning up some virus infections. Here is a list of most of the operations that can be performed remotely:

- Installation of newly purchased software
- Post-installation troubleshooting and configuration
- System cleanup and optimization
- E-mail troubleshooting and configuration
- Firewall configuration
- Security permissions – local and network
- Diagnostics, and in some cases – virus removal and spyware removal
- Help with various office application
- Dealing with corrupt software installations
- Backup configuration

One FIXED monthly rate of £50 for truly UNLIMITED usage!
 


What cannot be fixed remotely?

Internet connectivity problems, as well as router/ADSL modem troubleshooting or any sort of hardware problems CANNOT be resolved remotely; For those cases, call 02070471917 to book an onsite visit.

How does it work?

We install a piece of software on your computer or server that grants our engineers remote access upon your request. Whenever you feel that you need someone to login to your computer to assist you, just email us a description of the problem and a time you'd like to have you machine serviced - we will respond with a confirmation message. It really is as simple as this.

How much does the remote subscription service cost?

The fixed price for unlimited remote support is £50.00 per month per computer. We have various introductory offers, please call us on 02084528900 and we will tailor an offer around your specific circumstances. A discount for a number of computers may apply.

Download the software for your platform:



instant_it_support

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Installation of CCTV & spy/hidden cameras
Saturday, 01 October 2011 00:00
Many people nowadays are fascinated by the opportunity to stay informed on the situation in their workplace or home when they are away from the grounds. For those customers we offer various home and office CCTV installations at competitive prices.

Do you want to be able to answer the following questions:
- Is the nanny treating the kids well in your absence?
- Is the cleaner doing everything as instructed?
- Are there any intruders in the house in this very moment?
- Are the colleagues making jokes behind your back?
- Is anyone tampering with the cash register?

If the answer is yes, give us a call. We offer various solutions for CCTV observation – we specialise in wireless and wired IP camera installations.

What are the advantages of an IP camera?

* This is not a webcam therefore you do not need a computer to connect it to.
* The IP camera can be hidden or visible, wall mounted or free standing.
* If your computer is stolen, the captured recording will still be in your possession.
* No further maintenance needed – once installed you can forget it’s there.
The IP camera transmits live video signal to a password protected website, which can be accessed only by the client. You will be able to get the camera signal virtually anywhere in the world; the only condition is to be connected to the internet.
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Data recovery service in Finchley
Thursday, 01 September 2011 00:00

data_recovery_londonIf you are looking for an efficient data recovery solution, you have come to the right place. Here at Laptopa we can help you recover data from ANY media in any circumstances. Whether your hard drive has been erased or formatted by accident, or it has been physically damaged – we will assess it free of charge and give you a clear quote without any hidden charges.

We can recover your data in any of the following cases:

-          Crashed computer, laptop, MAC, server or any portable device

-          Virus infected computer/laptop

-          Inaccessible USB flash drive or hard disk drive

-          Drive or computer which has suffered a fall or any sort of physical impact

-          Any media that your computer is not able to read


Call us on 0207 047 1917

for a same day service!


How does it work?

Just call our office on 02070471917, drop off your computer/media to our office or post it to us; once we have your device, we will assess it at no cost. Then one of our engineers will call you to discuss the options available. Then, if for any reason you do not wish to proceed with the data recovery process, you can collect your computer/drive/media without paying a penny.

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